Start free · Aura by Clearline Health

Care runs smoother when your whole team is connected.

Aura connects you to everyone around each participant — their family, coordinator and allied health. So problems reach you early, your claims clear because the funding's already confirmed, families see the care without you chasing, and your audit pack builds itself. You can't do it alone, and now you don't have to.

✓Your coordinator and families connect free — you're never working blind.

✓Free for your first two participants. Audit-ready from day one.

✓Australian, Sydney-hosted data.

Your back office and your support workers, on the same record.

Run compliance, claims and the roster from the desktop. Your workers get the Aura worker app on their phone, so they arrive knowing the participant and log the day by voice. Every note on the floor lands in your record automatically. No double entry, no chasing.

✓ Desktop for admin & compliance ✓ Free worker app on every phone ✓ One connected participant record

☁ Sunshine Coast Support Co✓ Audit-ready

94%

Audit readiness

Six pillars, every one backed by the evidence behind it.

Generate evidence pack~60 seconds

The sixty-second audit test

Pick a participant. Pick a date. Done.

When the auditor asks, the whole team's evidence is one click away. No folders assembled the night before.

Pick a participant

From your live roster.

Pick a date

Any day in the past twelve months.

Pick a Practice Standard

One, or all six pillars. A branded PDF pack, emailed to your auditor in two clicks.

Built for the hard parts

We don't sell features. We solve the problems that keep you up at night.

And each one gets stronger when your care team is connected — that's the part no single-app tool can copy.

Getting registered is easy. Staying registered is hard.

Your policies are always current.

35 NQSC-aligned policies that update themselves as the standards move. The Policy Desk keeps you audit-ready every day, not the week before, so you're never caught with an out-of-date document when the auditor calls. Upload your own policies too, and link the journal notes that prove your team follows them.

◆ Flows into your one-click audit pack

Two-thirds of providers ran at a loss last year.

Never deliver support you can't claim.

Claim Pre-flight checks every claim against the care evidence and the funding before you submit, and holds back anything it can't back. Only Clearline can run this check, because only Clearline holds both sides.

◆ Checks against the plan from your coordinator

The next worker walks in blind.

Everyone arrives knowing the person.

The handover writes itself from the journal and reaches the next worker the moment they sign on. Nothing falls through the gap between shifts, and no one re-explains the person.

◆ The same handover reaches the family in Compass

A late incident report is a Commission breach.

Never miss a reportable deadline.

A worker logs it on their phone in under a minute, Aura drafts the report, a person reviews and submits. The compliance clock starts itself, so the paperwork chases itself, not you.

◆ Surfaces to your coordinator automatically

"Working towards their goals" isn't evidence.

Show real progress on every goal.

Set each participant's goals, then link the journal notes that show progress toward them — so progress is the work your team already did, not a number written at review time.

◆ Sits beside the goals the participant's team shares over Connect

A note written three days late won't hold up.

Every note holds up under audit.

Aura quietly flags a note logged well after the shift, or near-identical to another — a nudge to keep each record specific to the day. Facts to check, never a mark against the worker.

◆ Strengthens the same evidence your audit pack draws on