Pricing

Free, until Pro earns it.

Start free. Run a single SIL house, all eight compliance modules, audit-ready score. Upgrade to Pro when you add a second house, need the Commission audit PDF, or want branded policy downloads with your logo and ABN.

Plan 01

Free

For the single-house SIL provider getting audit-ready.

$0 forever
No card · No trial clock
Start free

Aura OS opens in your browser. Install as a phone app at handover.

Compliance
  • All 8 NDIS compliance modules
  • 12 policy templates (readable in app)
  • Audit readiness score, six pillars
  • Incident reporting with auto Commission flag
Team + data
  • 2 houses · 25 workers · 10 participants
  • Progress notes with 90-day history
  • Invite family to Compass via Connect
  • Branded policy PDF downloads
  • Multi-house rollup dashboard
  • Email clearance alerts
Audit-ready
Plan 02

Pro

For providers scaling past the first house or preparing for Commission audit.

$49 / month AUD
7-day trial · No card to start · Cancel anytime
Upgrade to Pro

Or start the 7-day trial — every feature below, no card required.
Billing: card or BECS Direct Debit. 7-day money-back guarantee.

Everything in Free, plus
  • Unlimited houses, workers, participants
  • Full history — no 90-day limit
  • Multi-house rollup dashboard
  • Email clearance expiry alerts
Audit + reporting
  • One-click Commission Audit PDF — six-pillar snapshot for the 1 July 2026 SIL audit
  • Branded policy downloads — all 12 policies with your logo and ABN
  • Monthly compliance report emailed to you
  • PDF report export
Shift operations
  • Shift handover — next worker sees what just happened
  • Medication Administration Records with S4 / S8 witness capture
  • Shift Brief — handover, meds, incidents, notes, "about me" on one screen
  • Participant "about me" profiles for daily-care context
  • Geo-attested shift check-in and check-out
  • Fair Work warnings — rest, duration, fortnight rules
Support
  • Priority email support
Card or BECS Cancel anytime 7-day refund GST inclusive Stripe-secured
The suite

One plan. The rest of the suite is free.

Aura OS carries the paid plan because compliance software pays for itself. Compass and Scrive are funded by Aura OS Pro subscribers, so the family and the OT get their apps at no cost — forever.

For SIL providers

Aura OS

Shift logs, incident reporting, worker compliance, policy library, Commission audit PDF. Built for handover, fits a phone.

Free — Pro at $49/month
For families and carers

Compass

NDIS plan management. Budget tracker, goal tracker, invoices, appointments, messages from your provider's Aura OS.

Free — forever
For OTs and clinicians

Scrive

AI-assisted clinical report writing. FCAs, Home Mods, SDA reports. Send drafts to the SIL provider via Connect.

Free tier — Pro pricing TBD at launch
Questions

Pricing, plainly.

Do I need a credit card to start?

No. Sign up for Aura OS and you get a 7-day Pro trial automatically — every Pro feature unlocked, no card required. When the trial ends, your account reverts to Free. Your data stays. You upgrade when you're ready.

What counts as "a single SIL house" for the Free plan?

The Free plan supports up to 2 houses, 25 workers and 10 participants. That's enough for a small provider running one property, or two shared households. Past that, Pro removes the caps.

Can I pay by bank transfer instead of card?

Yes. Checkout offers BECS Direct Debit alongside card payment — lower fees, suits most Australian providers. You'll see both options on the Stripe checkout page.

Can I cancel anytime?

Yes. Cancel from the Stripe customer portal linked in Settings. Your plan stays Pro until the end of the billing period, then reverts to Free. No cancellation fee.

Is there a refund?

7-day money-back guarantee, no questions asked. See the refund policy for the process.

Is Compass free for the whole family or just one parent?

Compass is free for the whole family — no user limit. Primary contacts, secondary carers, plan nominees, everyone uses the same participant record.

Does Pro include a SIL registration audit pack?

Yes. The one-click Commission Audit PDF renders the six-pillar compliance snapshot — worker register, policy reviews, incidents, restrictive practices, supervision and training currency — for the 1 July 2026 SIL registration deadline. Free plan users can see the score; Pro downloads the audit-ready PDF.

Do prices include GST?

Yes. $49/month AUD is GST-inclusive. The Stripe invoice is a valid tax invoice for your records.

Can I get a discount for a larger provider?

We're building a per-seat plan for providers with more than 50 workers or 5 houses. If that's you, email hello@clearlinehealth.com.au and we'll work something out.

Is my data safe?

Yes. Aura OS stores data in an Australian Supabase database (Sydney region) with field-level encryption on sensitive fields. Data only leaves your org when you explicitly share it via Clearline Connect — and only what you approve.

Start here

Start free. Pay only when it's worth it.

Every Pro feature unlocks for 7 days the moment you sign up. No card, no reminder emails, no dark-pattern upsell.