Most providers know what an audit needs. That was never really the gap. The gap is the week before, when someone starts pulling worker checks from one folder, incident notes from another, and policy sign-offs from a filing cabinet or an inbox, trying to rebuild a record that should have existed all along. NDIS audit evidence has a speed problem before it has a knowledge problem.
Who this is for
Any SIL provider who has ever been asked for evidence on a specific participant, on a specific day, and felt the honest answer was "give me a few days to put that together."
The real test isn't whether you know the rules
It's how long it takes to prove you followed them. An NDIS Commission auditor, or an auditor on-site for your own certification, doesn't usually ask for everything at once. They ask for one thing: this participant, this date, this Practice Standard. If the honest answer to that request takes days, the evidence wasn't ready. It was somewhere, which isn't the same thing.
Pick a participant. Pick a date. Pick a Practice Standard.
That's the whole input. Aura OS reads back through your own live records, worker screening, training currency, supervision notes, policy sign-offs, incident history and restrictive-practice authorisations, and assembles a dated, branded evidence pack in about 60 seconds. Download it as a PDF, or email it straight to your auditor in two clicks. Pick any day in the past 12 months, not just today, because the record has to hold up for a date that already happened, not just the current moment.
We touched on this same mechanic before, for incidents and claims specifically, in our piece on two numbers every SIL provider should be able to show on demand. This is the fuller picture: one pack, six pillars, any date in the last year.
What's in the audit evidence pack
Aura OS scores audit-readiness across six pillars, weighted by how much they matter to an auditor, and the same six feed the evidence pack.
| Pillar | Weight | What it covers |
|---|---|---|
| Incidents | 25% | Reportable and non-reportable, with full timeline and outcome |
| Worker screening | 20% | Every worker, every check, every renewal date |
| Training currency | 15% | Mandatory and role-specific training, tracked to expiry |
| Supervision cadence | 15% | Frequency and quality of one-on-ones, evidenced |
| Restrictive practices | 15% | Authorisation status, last review, and behaviour data |
| Policy reviews | 10% | 40 NDIS Commission-aligned templates covering every outcome of the 2025 Core Module, plus HIDPA medication, worker-conduct policies and Child Safe Standards |
Empty pillars score zero. A percentage that flatters you before an audit is worse than no percentage at all, so Aura doesn't show one.
No AI writes it
The counts and statuses in the pack come directly from your organisation's own records, the same ones Aura OS uses to run rosters, incidents and policies day to day. No AI model is involved in producing it. When an auditor reads a number in the pack, they're reading your data, not an AI's summary of it. That's worth saying plainly rather than leaving vague, especially with how loosely "AI-powered" gets used on compliance software right now.
The desk pack, for the fuller request
A single-standard pack answers one question fast. The desk pack answers the bigger one: your full document set, matched to what an auditor's request list actually asks for, each document type marked honestly as current, partial, still to build, or with your accountant. Because it regenerates from live data every time you open it, it's never a snapshot from three weeks ago quietly going stale in a folder somewhere.
Where Clearline fits: honestly
Aura OS, part of the NDIS compliance software from Clearline Health, is what powers the 60-second audit test: pick a participant, a date, a Practice Standard, and the pack is ready. It doesn't replace an auditor's own judgement, and it doesn't guarantee you pass. Nothing honest could. What it does is keep the evidence assembled as you go, so producing it is a read, not a rebuild.
Aura OS is free for your first two participants, the full app, no time limit. Beyond two, simple bands grow with you from A$290/month ex GST, priced by participant, never by worker or by house. Compass and Scrive are free, always. Pilot is free for solo coordinators, forever. Migration is free.
Try the 60-second audit test yourself.
Start free, every audit-ready feature included, no credit card.
Common questions
What's actually in an Aura OS audit evidence pack?
A dated, branded pack covering the six audit pillars Aura tracks live: worker screening, training currency, supervision cadence, policy reviews, incidents, and restrictive practices. Pick a participant, a date and a Practice Standard, and the pack assembles from those live records.
Does AI write the audit evidence pack?
No. The pack's counts and document statuses are computed directly from your organisation's own records, the same records Aura OS uses to run your day-to-day operations. No AI model is involved in producing it.
How far back can an Aura OS evidence pack go?
Any day in the past 12 months. Pick the participant and the date, and the pack reflects what your records actually showed on that day.