NDIS software built for the operator with three houses, not three hundred
Audit-ready, family-connected, and priced flat so it never taxes your growth. The enterprise tools were built for 200-bed facilities. This was built alongside operators like you. Free for your first two participants.
The software market skipped you
There are hundreds of thousands of NDIS providers in Australia, and the vast majority run small: sole operators, three-house operations, family-owned providers. The software market serves the other end. The enterprise platforms are priced for corporates and designed for facilities you don't run. The per-user workforce tools charge you more every time you add a worker, which is a tax on the exact growth you're trying to fund.
So the small operator gets left with spreadsheets, a SharePoint folder, and a WhatsApp thread for handovers. That holds together right up until an auditor asks for a participant's record on a date, and it doesn't.
Audit-ready without an enterprise consultant on retainer
With the 1 July 2026 SIL registration deadline, every small operator has to be registered, audited, and ready, without the budget for a compliance consultant. Clearline does that job. Pick a participant, a date and a standard, and the evidence pack is already assembled, dated and sourced. Audit-ready is the default state, not a project you run the week before. (More in NDIS compliance and audit software.)
Everything in one place, not stitched together
You shouldn't need four separate enterprise tools you can't justify. Clearline puts the daily work in one connected platform: progress notes captured in seconds, incident reporting with the reportable clock built in, compliance and the audit pack, and a family app that keeps the people in the participant's life in step. One login, one record, one price.
It's all part of the connected Clearline platform, where every note, incident and report joins up around the participant.
Flat pricing that never punishes growth
Per-user pricing punishes the little operator precisely when they can least afford it, in early growth. Clearline is flat. The operator with three houses and the one with thirty pay on the same basis, never per-worker. And you start free: your first two participants are covered, audit-ready, at no cost. You don't talk to a salesperson, you don't book a demo, you start in your browser.
Safe, and yours
Your data is Sydney-resident, isolated to your organisation so nothing leaks between providers, and every change is logged so any incident traces back to the second. Identifiers are stripped before any AI assists with writing, and a human confirms the record. For a small operator, that's a real step up from a spreadsheet emailed between staff. (ISO 27001 is in progress, not yet certified, and we say so.)
It does the job the way the work actually happens.
Clearline is built in conversation with SIL operators every day, not designed in a boardroom for a buyer who's never run a shift. That's the difference you can feel in the product: it does the job the way the work actually happens.
Audit-ready, connected, flat-priced, free to start.
The platform built for the little guy. Audit-ready, connected, flat-priced, free to start. Start free.
Questions
Yes. Clearline is built specifically for small NDIS providers, from sole operators to family-owned operations, rather than for large corporate facilities. It covers compliance, progress notes, incidents and family coordination in one platform, and you can start free with your first two participants.
Clearline is priced flat, never per-worker, so adding staff or houses doesn't increase your cost the way per-user tools do. Your first two participants are free, including the audit-readiness features. Check the pricing page for current plans.
Yes. Clearline assembles your audit evidence as you work, so a participant's record on a date against a standard already exists when an auditor asks. That's the job a compliance consultant would otherwise do, built into the software. Always confirm your specific obligations with the NDIS Quality and Safeguards Commission.
No. You start free in your browser, no demo and no sales call. Small operators want a tool that obviously works, not to be sold to.
Yes. Data is Sydney-resident, isolated per organisation so it doesn't leak between providers, encrypted for sensitive fields, and audit-logged on every change. ISO 27001 certification is in progress. It's a meaningful step up from the spreadsheets and shared folders most small operators use today.
General information, not legal or compliance advice. Confirm your obligations with the NDIS Quality and Safeguards Commission.
The platform built for the little guy.
Audit-ready, connected, flat-priced, free to start. Free for your first two participants. No card, no demo, no sales call.
Start free →