● For families

The NDIS app that keeps families in the loop

Compass lets you see what's happening in your loved one's support and stay connected with their whole care team, with their consent. No more chasing updates or feeling left in the dark. Free forever for families.

Free forever for families. You are never charged.
See the meaningful moments, with consent.
Australian, Sydney-hosted data.
▤ This week with Mia● In the loop
A good week at the day programJoined the group cooking session and stayed the whole time.
via support worker
Goal: catch the bus on her ownPractised the route to the shops twice this week.
via coordinator
OT session went wellWorking on confidence in the kitchen.
via allied health
Being left in the dark is the hardest part

You are the most invested person in their life, and often the last to know.

When someone you love is on an NDIS plan, you want to know they're okay. But the updates come in fragments, a text here, a phone call there, a form you only see at review time. Most of what happens in a week of support never reaches the family. You're the most invested person in their life, and you're often the last to know.

It isn't that the workers don't want to share. It's that there's never been a simple, safe way for what happens in support to reach the family. Compass is that way.

Compass is part of the connected Clearline platform, the place the whole care team comes together around one person.

What Compass gives a family

Stay close to their day, instead of guessing about it.

The things a family actually wants to see, in plain language, on your own phone.

See what's happening, as it happens

With consent, the meaningful moments from your loved one's support reach you in Compass: how their week went, the goals they're working towards, the wins worth knowing about. Not a surveillance feed and not raw paperwork, but the things a family actually wants to see, in plain language, on your own phone. You feel close to their day instead of guessing about it.

Connected to the whole care team

Your loved one's support involves more people than you can easily keep track of: support workers, a coordinator, allied health, you. Compass connects you to that team in one place, so you're not the missing link in the chain. When everyone can see what everyone needs to, the care holds together, and you're part of it rather than outside it.

Their privacy, their consent, always

This only works because it's built on consent. Your loved one, or their decision-maker, controls what's shared and with whom. A family sees what they've been given access to, nothing more. Data is stored in Australia, and the people in the care team see only what they're meant to. Connection without consent isn't connection, it's intrusion, and we don't build it that way.

Free forever for families

Compass is free for families, forever. The people who love a participant shouldn't have to pay to stay in the loop. There's nothing to buy and no catch. Download it, connect with the care team, and stay close.

Free forever for families

The people who love a participant should never be the bill.

Compass is free for families, forever. There's nothing to buy and no catch. Download it, connect with the care team, and stay close.

Compass fills the day their provider connects. See how the whole care team comes together around one person, with their consent, on the Clearline Connect platform. How the care team connects.
Questions families ask

Common questions

What is Compass?

Compass is a free NDIS app for families. It lets the people who love a participant see what's happening in their support and stay connected with their care team, with the participant's consent. It's part of the Clearline Connect platform.

Is Compass really free for families?

Yes. Compass is free for families, forever. The people who care about a participant shouldn't have to pay to stay informed about their support.

What can a family see in Compass?

With consent, a family sees the meaningful moments from their loved one's support, how their week is going, the goals they're working towards, and updates worth knowing about, in plain language. Families see what they've been given access to, not raw records or a live surveillance feed.

Who controls what's shared?

The participant, or their decision-maker, controls what's shared and with whom. Nothing reaches a family member without consent, and access can be changed at any time.

Is my loved one's information safe?

Yes. Data is stored in Australia, access is consent-based and limited to the people in the care team, and sensitive information is protected. ISO 27001 certification is in progress.

General information. Sharing in Compass is controlled by the participant or their decision-maker and operates with consent.

Get Compass

Stop guessing about their day. Start being part of it.

Compass is free for families, forever. Stay in the loop, stay connected with the care team, and never feel left in the dark again.

Get Compass free →
Free forever for families · Shared with consent · Sydney-hosted
Design mockup · Compass palette (sage #2C4A3E + coral #C47A5A on cream #FFF8F0)