Scrive documentation

Scrive is AI-assisted NDIS clinical report writing — Functional Capacity Assessments, Assistive Technology reports, SIL/SDA evidence, Home Modifications, plan updates. Built for Australian OTs who write a lot of NDIS reports and want their drafts to come out plan-aligned, cite-tracked, and a quarter as long to produce.

New to Scrive: create an account and write your first report. Already running: jump to AI assist or Connect sharing.

What is Scrive?

Scrive is for Australian Occupational Therapists writing NDIS reports. It's not a general-purpose AI writer; it's purpose-built for the six NDIS report types most OTs produce, with system prompts trained against the NDIS Act, NDIS Operational Guidelines, and the Practice Standards. Citations appear inline as you write; PDFs export with running headers + page numbers in the NDIS-expected format.

What Scrive does:

• Per-report-type templates with the right section headings + prompts
• AI assist for first drafts — dictate observations, get a structured first pass
• Built-in NDIS Act + Standards citations with inline expansion
• Voice exemplars per report type (e.g. "AT reports use second person")
• PDF export with serif headings, running header, smart page breaks
• Connect: ship finalised reports directly into the family's Compass plan or the provider's audit pack — no PDF chasing

What Scrive is not:

• It's not a substitute for clinical judgement. AI assist produces drafts you edit; you publish under your name.
• It's not a billing tool. OTs invoice through their normal channels.
• It's not for general allied-health documentation — physios, speech, psych use other tools or general-purpose writers. Scrive is built around the NDIS clinical-report taxonomy.

Create your Scrive account

1. Visit clearlinehealth.com.au/scrive/. The landing is the signup form ("Create your Scrive account").
2. Fill in your details: full name, work email, password (12+ chars), clinic / practice name, your professional role (Senior OT / Pediatric OT / etc.).
3. NDIS registration status + your primary report types (multi-select checkboxes).
4. Tap Create account. Verify via the email Scrive sends.
5. Sign in. The empty Scrive dashboard appears.

Write your first report

1. Tap + New report on the dashboard.
2. Pick the type — FCA, AT, SIL Evidence, SDA Evidence, Home Mod, Plan Review. Each has its own template + voice + system prompt.
3. Enter the participant's basic context: name (display only, not stored against an NDIS number unless you're linked via Connect), age, primary disability, NDIS classification.
4. Start dictating or typing in the first section. Each section has a coloured prompt above the editor explaining what the section should contain + the relevant NDIS Act citation.
5. Tap AI assist at any time. Scrive expands your notes into a polished draft you can edit. Citations appear inline.
6. Iterate section by section. Save autosaves every few seconds; you can leave and come back without losing work.
7. Export to PDF when finalised. Or, if you've Connect-linked the family or provider, Share to Compass / Aura sends it across.

Functional Capacity Assessment

The flagship NDIS report type. Scrive's FCA template follows the structure NDIS planners expect: history → assessment findings → functional implications → recommendations. Each section has its own system prompt + citation suggestions.

Voice for FCAs: third-person professional, past-tense for observations, present-tense for current state. Scrive's AI assist defaults to this voice for FCA reports.

Assistive Technology

AT reports are highly structured around the NDIS evidence ladder: trial → recommendation → justification → cost. Scrive's AT template walks you through each rung. Particularly useful: cost-per-AT-item structured lists with auto-formatting.

SIL Evidence

For the seven SIL Practice Standards that OTs commonly evidence: medication, behaviour support, restrictive practices, transitions, complaints, supervision, fitness-for-role. Scrive's template surfaces the Standard reference inline as you write so the report is audit-ready.

SDA Evidence

Specialist Disability Accommodation evidence — typology classification (Improved Liveability / Robust / Fully Accessible / High Physical Support) + functional justification. Scrive's SDA template includes the typology decision tree as a checklist.

Home Modification

For minor (under $20K) and complex Home Mod reports. Scrive structures around the NDIS Home Modification Operational Guidelines: current barriers → proposed modification → expected outcomes → cost.

Plan Update / Review

OT input to plan-review process: progress against goals, evidence of need, recommendations for next plan. Pairs well with Pilot — if the participant's SC uses Pilot, your finalised plan-update report flows directly into their plan-review evidence pack.

Dictate or type

Scrive's editor accepts both. Most OTs dictate observation sections (it's faster) and type the structured recommendations (it's more precise). The toolbar has a microphone button — tap to dictate; tap again to stop. Dictation uses your browser's speech-to-text; works offline if your device supports it.

AI assist + voice exemplars

The AI assist button (top of every section) takes your raw notes and expands them into a polished draft. The system prompt for each section is tuned to:

• The right voice for the report type (FCAs: third-person professional. AT reports: more direct, second-person OK.)
• NDIS Act + Practice Standards citations inserted inline where relevant
• Block-quote "callout" formatting for important caveats
• Structured lists for trial findings, AT items, recommendations

The drafts ARE drafts. Read every paragraph; edit anything that's not exactly what you mean. The AI is good at structure + flow; the clinical judgement is yours.

Citations + standards

Scrive has the NDIS Act + the NDIS Practice Standards loaded as references. As you write, click the + Add citation button next to any paragraph; Scrive offers the most relevant citations for that section. Click to insert; the citation appears inline as a superscript number with a footnote.

Toggle Show citations in the toolbar to render or hide citations in the PDF export. Some planners prefer citation-light reports; others expect them throughout. Configurable per report.

The editor

Standard rich-text controls — headings, bold/italic, lists, block quotes, tables. Plus Scrive-specific:

• Callouts — start a line with > for a tinted block-quote with a teal bar. Useful for important clinical caveats or "see also" pointers.
• Section prompts — collapsible help text above each editable section; hides when you start typing.
• Smart page-breaks in PDF export — orphan H2 headings get moved to the next page automatically.
• Running header in PDF — participant + report type + page.

PDF export

Click Export to PDF. Scrive renders the report in Times serif (NDIS-expected for clinical reports), with running headers, page numbers, and your practice name in the footer.

PDFs are saved in your Scrive library — you can re-download any past report without re-rendering. If you've Connect-linked the family or provider, sharing the PDF via Connect instead of email keeps the audit trail clean.

Sharing reports via Connect

Instead of emailing PDFs, Scrive can publish reports directly into the family's Compass plan, the provider's audit evidence pack, or the SC's plan-review file. The family gets the report in their app; you keep authorship + the right to revise.

Full Connect documentation: Connect ID.

Link to a family (Compass)

1. Ask the family for their Compass Connect ID. CLR-XXXX-XX, in their Compass sidebar.
2. In Scrive: Settings → Connect → + Link to a family. Enter their Connect ID + the participant's name.
3. Family approves in Compass.
4. Next report you publish, tap Share to Compass on the publish screen. Report appears in their Documents within seconds.

Link to a SIL provider (Aura)

Same flow as family link, but the Connect ID is the provider's Aura org ID. Reports flow into the provider's Audit Evidence pack — particularly useful for SIL Evidence reports that the provider needs at NDIS Commission audit time.

Link to a Support Coordinator (Pilot)

SC link is initiated FROM the SC's Pilot side (they invite you) or your side (you invite them) — either works. Once linked, your plan-update + FCA reports flow into the SC's evidence pack for plan review.

Sign in / sign out

Scrive uses email + password. Forgot password? Reset link on the signin form.

Sign out clears your session immediately. The next person on the device sees the signin form, not your reports.

Privacy & data

• Your reports + drafts are stored in our Australian-hosted database. Encrypted at rest.
• AI assist uses Anthropic's Claude API. Per Anthropic's commercial terms, your prompts + responses are not used to train their models.
• You retain authorship of all reports. Scrive is the tool; the clinical judgement + the licence to practise is yours.
• Deletion: account + reports deletable from Settings → Delete account. Audit log retained 7 years per professional records expectations.

Full posture: Compliance + Trust.

Get support

hello@clearlinehealth.com.au — 1 business day. Include your Practice Connect ID + a screenshot.