Compliance overview
Log your first shift to start tracking.
Recent activity
Conversations with families via Clearline Connect. Open a participant to start a new thread.
35 NDIS-aligned policy templates covering all 22 outcomes of the 2025 Core Module + the Behaviour Support and HIDPA supplementary modules + standalone Code of Conduct, Bullying & Harassment, Conflict of Interest, Drug & Alcohol, Whistleblower and Document Control policies + Child Protection (Child Safe Standards) for any participant under 18. Customise your branding below and download personalised PDFs. The "SIL blocker" pills mark the outcomes the NQSC most often rejects SIL applications on without strong written evidence.
Customise your policies
Add your organisation details and logo. These will appear on every policy you download.
For an auditor walk-up: pick a participant, pick a day, optionally narrow to one Practice Standard. We pull every shift, note, incident, handover, supervision record, worker screening status (as-of that date), and policy in effect.
Pick a participant + date above and hit "Show evidence".
Commission Audit Report
One-click PDF snapshot of your six-pillar compliance score for the 1 July 2026 SIL audit. Includes worker register, policy reviews, incidents and restrictive-practice register. Free on every plan · new data reflected within seconds.
Sign in to enable.
Participant activity report
PDF of everything done for one participant in a chosen window — shifts, incidents, medications administered, and progress notes. Useful for family handovers, plan reviews, or auditor file requests.
Sign in to enable.
Pay period summary by worker
Totals shifts, hours, and kilometres per worker over a date range. Useful for fortnightly payroll runs, reconciling timesheets, or spotting under/over-hours before sign-off. Bulk-entered shifts are flagged so you can sanity-check them before paying.
Sign in to enable.
Monthly compliance summary
Shift handover activity
What the outgoing worker wrote for the incoming worker. Pending means no acknowledgement yet. Overdue means past the next shift start. Admin view — this feed covers every participant in your org.
Sign in to load.
Fair Work warnings
Shift-pattern rule breaches from the scan: min rest 10h, max single shift 12h, max fortnight 76h. Acknowledge with a note when the breach is real but handled (e.g. employee signed variation). Acks are visible here only — for an audit-trail the acknowledgement also needs a formal policy on file.
Sign in to load.
Medication administration — attention feed
Medication events that need clinical review. Admin view — scan for patterns across participants, not just the one house.
Sign in to load.
PDF export on Pro
Branded PDF downloads are free on every plan — your logo and ABN rendered into each policy.
Due in the next 12 hours
Active prescriptions
Aura OS Pro
$49/month per organisation
Refer a provider, both get Pro free
Invite another SIL provider to Aura OS. When they sign up and log their first shift, you both get 30 days of Aura OS Pro — free.
30-day Pro unlock activates when your referral logs their first shift. After payment, email hello@clearlinehealth.com.au with your Connect ID to activate Pro.
Have a promo code?
Enter your code to unlock Pro features.
Free
- ✓ One-click Commission Audit PDF
- ✓ Branded policy PDF downloads (logo + ABN)
- ✓ Medication Administration Records (S4 / S8)
- ✓ Shift handover + geo check-in
- ✓ Fair Work shift-pattern warnings
- ✓ Restrictive practices register
- All 8 compliance modules
- Audit readiness score, 6 pillars
- Up to 5 workers and 5 participants
- Xero integration
- Plan-manager invoice PDFs
- PACE claim CSV export
- Cross-tenant Connect messaging
Pro
- Everything in Free
- ✓ Xero integration — two-way invoice sync
- ✓ Plan-manager invoice PDFs — branded, bulk
- ✓ PACE claim CSV export — 16-column NDIA format
- ✓ Cross-tenant Connect messaging with Compass + Scrive
- ✓ Handover aggregation on one screen
- ✓ Multi-house dashboard
- ✓ Email clearance expiry alerts
- ✓ Unlimited houses, workers, participants
- ✓ Full history (no 90-day limit)
- ✓ Priority support
Secure payment via Stripe. Cancel anytime. 7-day money-back guarantee.
Activity
Settings
Profile
Get the app
Same account, same data — installed natively for proper push notifications, faster load, and home-screen launch.
Plan
Current plan: Free
Upgrade to Pro in the sidebar.
How you operate
Solo mode hides team-management UI and pre-fills your own worker record. Switching team → solo only works when you have exactly one worker (you).
Covering a shift yourself?
Switch to worker view when you’re about to cover a shift. Roster moves to the top, admin modules hide. The flag clears when you close the tab or sign out. Your actual permissions don’t change — this only affects what you see.
Team
Invite support workers to the app and choose which participants they can see. Workers only see their assigned participants — no billing, reports, or admin screens.
Workers
Pending invites
Connect requests from Support Coordinators
Support Coordinators using Pilot can request read-only access to operational data for participants you support. You approve each scope (shift hours, incidents, training compliance, etc.) one by one. Every read is recorded in your audit log.
No Connect requests yet.
Family connections from Compass
Families using Compass can request a direct connection to your service so their plan, goals, and providers stay in sync with you. Approve or decline each request; revoke any active connection at any time. Every action is recorded in your audit log.
No family connections yet.
Connections with OT practices
OT practices using Scrive can collaborate with you on a participant's support. Invite an OT practice, or approve requests they send you. Revoke any active connection at any time. Every action is recorded in your audit log.
No OT-practice connections yet.
NDIS provider registration
Your 10-digit NDIS Commission provider registration number. Populates the RegistrationNumber column on every PACE bulk-claim CSV row. Required before your first claim batch.
Invoice bank details
Appears on every plan-manager invoice PDF under "Payment details". Only needed if you bill unregistered — registered providers lodging via PACE skip this.
Invoice logo
Embedded top-right of every invoice PDF sent to plan managers. PNG, JPEG or WebP, max 2 MB, renders inside a 120×50px box. Clear to remove.
Audit log export
Download a CSV of everything your org has done — creates, updates, soft-deletes, role changes. Admin only. Defaults to the last 30 days.
Account
Not signed in
Delete your account permanently. This cancels any active Pro subscription and removes your account and personal details from Clearline Health. What gets kept and why →